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At Blackshaws we offer a complimentary 12 month Superior Warranty on all our Used Vehicles and many of our Used Vehicles have remaining Manufacturer Warranty Cover depending on their age.  Our Customer Protect Superior Warranty is designed to cover you against the inconvenience, stress and cost if any Mechanical or Electrical part within your vehicle breaks down.  To find out more please watch the video below.  If you would like to download a file listing the Parts that are covered with our Superior Warranty please click here customer protect superior.pdf

Our Superior Warranty includes the following components:

RTI/ GAP Asset Protection

For additional peace of mind, Blackshaws can provide RTI/ GAP Asset Protection for your vehicle.  If you would like to find out more please click on this link RTI GAP Asset Protection Information

Breakdown Cover

We also offer Breakdown Cover.  APG Assist is administered on our behalf by Call Assist which operates a 24 hour, 365 days-a-year service for you to contact should your vehicle experience a Breakdown.

The Call Assist Rescue Controllers are trained to the highest degree and are backed by the latest computer technology and mapping facilities together with a fully trained network of Recovery Operators throughout the UK.

Recovery

If your vehicle suffers a breakdown, this includes running out of fuel, help will be sent to the scene of the breakdown and we will pay call out fees and mileage charges needed to repair or assist with the vehicle.

At Home

A Recovery Operator will be despatched to your home address or within a one mile radius. Attempts will be made to repair your vehicle on the spot. If a repair is not possible they will transport your vehicle to the nearest repairing garage.

MOT Test Guarantee

If you're concerned in case your vehicle fails its next MOT test why not consider purchasing an MOT Test Guarantee?  This will cover the cost of repairs, replacement parts, labour and VAT up to a claim limit of £300.00.

To find out more you can download our MOT Test Guarantee leaflet by clicking on the link below:

MOT Test Guarantee leaflet.pdf

For further information about any of the above products please contact Blackshaws on Alnwick 01665 602123 or Morpeth 01665 719519.

Blackshaws offers contactless buying so that you can select and purchase a vehicle from the comfort and safety of your own home.  Below is a short video explaining some of the interactive features on our website and then below that a simple guide to contactless buying at Blackshaws.  It will take you through the various stages of the process.  At any point please feel free to give us a call if you have questions or would like some advice.  Our Alnwick Sales number is 01665 602202 and our Morpeth Sales number is 01670 719478.

 

	The first stage of our contactless buying process is your vehicle search.  This could be a brand new Suzuki, MG or Isuzu vehicle in which case you should visit the New Car pages of our website.  Alternatively, you may be looking for a Used vehicle in which case you should visit Used Cars so that you can browse through all the vehicles we have in stock.
	During your search process you may want to find out how much your current vehicle is worth.  Therefore we have instant valuation buttons on all our New and Used car pages.  Simply click the button, enter a few details about your vehicle and you'll be able to get an instant valuation.
	Once you have narrowed down your search you may like to see further images of your selected vehicle.  To help with your purchase decision we can provide you with a personalised video which could include close ups of any parts of the vehicle that you would like to see in more detail. We can also arrange a self test drive at your home or place of work if you live within a 30 mile radius of our dealership.
	Before making a final decision many of our customers value a discussion with our friendly sales team.  Therefore we're now offering Zoom appointments which can be booked by phoning Alnwick 01665 602202 or Morpeth 01670 719478. Alternatively you can click the Zoom appointment buttons on all our New and Used car pages.
	If you've reached a decision about the vehicle you'd like to buy you can now reserve your vehicle for £99.00 in our Virtual Showroom which is located in the top right of all our Used car pages.  This will take you to a secure online payment portal and a member of our Sales Team will contact you to finalise your purchase.
	Once you enter our Virtual Showroom you can also apply for finance for your vehicle.  Simply follow the instructions on the screen and supply the required details including your address, work history and bank information.  The whole process can be completed within 7 minutes.
	As part of our contactless buying experience all paperwork can now be handled electronically.  Once you decide to proceed with your purchase you will be sent various documents which can be signed remotely after you've had time to fully check everything in the comfort of your own home.
	Once you've made your purchase we can arrange to have your vehicle delivered to your home.  We charge £1 per mile (minimum charge £20) and we can deliver anywhere in the UK (mainland only).  We can also arrange a follow up video call if you have further questions about the controls on your new vehicle.
	Alternatively you may prefer to use our socially distanced click & collect service.  Our Sales Executives wear masks during the collection process and they are also required to maintain a safe distance.  Your new vehicle and keys will be fully sanitised prior to collection.

 

We hope that the above guide has been useful to show you how easy it is to purchase a vehicle online from Blackshaws.  For added reassurance we also operate a 14 day cancellation policy if you wish to return your vehicle for any reason.  

Over the last few months we have sold hundreds of vehicles remotely using our contactless service.  Please don't hesitate to get in touch if you have any further questions on Alnwick 01665 602202 or Morpeth 01670 719478 or you can email us at [email protected] or [email protected]