• Service Advisor - Alnwick

    Annual Salary Guide £18,000 - £26,000 depending on experience plus bonus opportunity

    We currently have a vacancy for a Service Advisor to work at our busy Service Reception desk. With responsibility for answering the telephone, greeting customers, booking cars into our workshop, organising courtesy transport and preparing estimates and invoices, this is a busy role. Following training, the successful applicant will be required to maintain an up-to-date knowledge of vehicle service, repair and warranty policies and enter information into our data management system in an accurate and efficient manner.

    Previous telephone and face to face customer service experience is essential. A background in the motor industry would be an advantage but is not a requirement. Of more importance is your warm, friendly and courteous manner with the ability to empathise with customers and promote a positive image of our family business. In addition, you will need to be able to work well under pressure with excellent attention to detail plus strong team working and IT skills.

    This is a full-time role from Monday to Friday each week.

    In return we can offer you a career within our friendly and family orientated business together with competitive remuneration. Any interested applicants should send their CV and covering letter to [email protected] by Sunday 19th March 2023.