Covid-19 Safety Measures

Covid-19 safety measures banner

Following the Government announcement about the National Lockdown our car sales showrooms will be temporarily closed until further notice.  However, we're delighted to say that we can now offer online sales for both our new and used vehicles.  If you would like to find out more about contactless buying please click here.

Please note that our business continues to be open by appointment only for car servicing, MOT tests and bodyshop repairs.  However, in order to keep everyone safe and support our team with childcare arrangements, we may be operating with reduced staff in the next few weeks so please bear with us during this challenging period.

If you are visiting Blackshaws, we'd like to reassure you that we have introduced a series of safety measures in our dealerships which have been designed to protect both our customers and our staff.

Our processes include the following:

SOCIAL DISTANCING:  We have clear signage on our doors and also on our floors to ensure appropriate 2 metre social distancing at all times.

HAND SANITISER & ENHANCED CLEANING:  You will find hand sanitising products at our premises and we have introduced enhanced cleaning procedures throughout our dealerships.

PROTECTIVE SCREENS:  We have erected clear protective screens on our customer facing desks and have also issued personal protective equipment to all our employees.

FACE MASKS:  Following Government guidance, we're now asking all customers to wear a face mask when entering our premises and our staff will also be wearing face masks.  This is for the protection of other customers and also our employees.

SELF TEST DRIVES:  Unfortunately, while our car sales showrooms are temporarily shut we are unable to offer self test drives.  Once we reopen, self test drives will be available or alternatively, we can arrange to bring a self test drive to you at your home or place of work if you live within a 30 mile radius of either of our dealerships.  All our new and used vehicles are fully sanitised before and after each self test drive.

CONTACT FREE ELECTRONIC PAPERWORK:  We can now offer purchasing online with electronic paperwork for safe, contact free transactions.

VIDEO PRESENTATIONS AND HANDOVERS:  To minimise contact further we can provide video presentations of used vehicles and demonstrators.  After purchase we can also provide video handovers.

SOCIALLY DISTANCED COLLECTION OR HOME DELIVERY:  Vehicles can be collected from our dealerships with socially distanced measures in place or we also offer home delivery with a charge of £1 per mile (minimum delivery charge of £20 applicable).

CONTACTLESS BUYING:  For further information about contactless buying please click here

WAITING AREAS:  Unfortunately at present we are no longer able to offer complimentary drinks to our customers.  If you are using any of our service waiting areas please ensure you stay 2 metres apart from any other customers and please ensure you are wearing a face mask.  Thank you for your co-operation.

If you have any questions about the above safety measures please don't hesitate to contact us on Alnwick 01665 602123 or Morpeth 01670 719519.